Columns

the bearer of bad news

June 17th, 2003 by John Marcotte

razor wireIn 1998, I briefly worked as a process server in the County of Sacramento while attending college. I wrote this story for the Sacramento City Express while attending classes. Enjoy


I counted nine of them through the chain-link fence. The full-grown rottweilers must have weighed 200 pounds or more. Occasionally, one would throw itself against the aluminum slats of the gate. I cursed under my breath.

This wasn’t a home. It was a fortress. Brutal razor-wire spiraled along the fence, which traced the edge of the property on all sides. The house squatted, smugly secure, in the middle.

The king of this castle was threatening to unleash 1,800 pounds of canine fury unless I “got the hell off his property.” His daughter, a dirty fourteen-year-old girl, was screaming that I was a “Pussy!” over and over again. Anything I might have said in response was lost in a flood of snarls, threats and slurs. I got in my car and slowly drove away.

Just another day at the “office.”

I’m a process server. I suppose the job title requires a bit of explanation. I’ll give you the boiled-down version: I sue people.

I drive to their homes, their jobs, and I give them papers letting them know they’ve been sued by someone. I hand out lawsuits, subpoenas, restraining orders-never good news.

I also ensure that the defendants have enough time to prepare a good defense. I ensure that they were really notified they were being sued. I’m protecting their rights, too. Most of them don’t see it that way.

No, to most people I deal with I am more than a man. I am a symbol, a symbol of everything that has gone wrong in their world.

They are losing their car or their home. The credit-card companies are herding them towards bankruptcy or they are in the midst of a nasty divorce. And I’m the guy who is doing it to them.

There’s an old saying: “Don’t kill the messenger.” After five months of careful research, I would like to report that people need a refresher course on old sayings.

After the “rottweilers incident,” my girlfriend bought me a steel-cased flashlight, like the kind police officers carry. I call it my “dog repellent.” I’ve never used it.

A few people have slammed the door before I could remove my hand. I’ve been pushed once or twice. But for the most part, people trying to avoid a lawsuit don’t get physical. They lie.

“I’m not Barbara.”

“He’s not home right now.”

“They don’t live here anymore.”

I try not to let the prevalence of liars sour me on humanity. I am usually dealing with people under some stress, after all.

Some people with my job play dirty. You get lied to enough, you start to lie, too. I try to be straightforward with people-until they start to lie. Then I have a few tricks of my own.

I’ll talk to the mail carrier to see where their mail is delivered. I’ll talk to their neighbors. I’ll stake out their house. I’ll call them on the phone and when they say they’re just leaving, I’ll tell them, “That’s okay. I’m standing on your porch.”

My job is to make sure they get the papers, not to make sure they like it.

I had been trying to serve papers to a local attorney for several months. He was never at his office. I finally got him on the phone, and he told me he was in San Francisco all day, but if I called back that evening he would decide if he wanted to accept the papers.

That’s not the way the system works. A lawyer, an officer of the court, should know that. But I didn’t feel like arguing and hung up.

An hour later, I happened to drive by his office. His car was in the driveway-a long way from San Francisco. The door was locked but it was also clear. He was on the phone. I tapped on the glass.

At first I thought he dropped a pencil. Then it hit me: He was crawling under his desk to hide! That made my whole day. I couldn’t stop laughing. I taped the papers to his door, and noted his actions on the proof I filed with the court. Let him explain it to the judge.

You haven’t lived until you’ve made a lawyer crawl on his hands and knees.

There are some parts of this job I enjoy. Every now and then I get to serve a restraining order on some guy who’s been mistaking his girlfriend’s face for a punching bag, or I get to track down a deadbeat parent who owes thousands in back child support. Serving assholes like that makes me feel good.

But most of the time I just end up serving papers to poor people, people a lot like me. They just got too far behind on their credit cards, or they can’t afford the payments on their house. Or maybe they just hit someone in a car accident.

And just when it seems it can’t get any worse, I show up to prove them wrong. Reactions range from anger to depression-mainly anger.

I can’t expect too much. It’s not like I’m bringing good news. But if people will listen, I’ll tell them what their rights are and what they need to do next. Most of the time, they don’t listen.

Often the guy getting sued just wants to make sure I don’t think he’s a bad person. He paid that bill. The other guy was at fault. The company is screwing him over. I nod my head in sympathy.

I get a lot of people that want instant justice. They know they are innocent, so logically, they shouldn’t have to go to court to prove it. Unfortunately, it doesn’t work that way.

No matter how much you tell me about your situation, no matter how well you prove your innocence to me, I am still giving you the papers. That’s my job.

I don’t think all of the people I serve are guilty. I don’t think they’re all innocent, either. I don’t have to figure it out. That’s what the courts are for.

And for every person who hates me for serving him papers, there is another person sitting on the opposite side of the courtroom who is grateful for my services.

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35 Responses to “the bearer of bad news”

  1. Tom Arnell says:

    As you all know the internet is 99.99999999% utter crap but this story was spot on. You seem like a really genuine guy trying to make his way in the world like a lot of us are. This story made me feel like there is still life on the planet. Thanks for writing it!

    TA Hartlepool, England

  2. Brian says:

    Jack:”Until the verdict was handed down. Called her and her friends cunts in the courtroom, then for the next 365 days had my friends harrass the shit out of her. So in the end I guess it really did work out.”

    Let me get this straight, you are p.o.ed because this chick got a restraining order served on you, which is nothing more than an order to “stay away from said girl”(who you claim not to like in the first place) and so you call her names and harrass her for a YEAR?!! And yet you want us to believe that you didn’t at least punch her out once or twice? Dude, you are a liar and a scumbag pussy, I personally wish the Sherrif had toned up on you a little instead of just serving you. People like you are a waste of oxygen, do the rest of us a favor and kill yourself. You suck beyond belief.

  3. dwvr says:

    In my line of business, I have been served with papers a few times. More often, I have had to have others served. In those cases, I usually go along with the server to help them gain access, so I’ve watched process servers do their job quite a few times.

    I’ve noted that the process servers enjoy their job. They always make an involutary smirk after a successful service, and stride off like they just reamed your tailpipe and got thanked for it.

    Yes, servers are neccessary, but so are microbes that eat feces. I would put process servers on the same level as crack dealers and pimps, and just a hair above child molesters. This article only confirms my opinion.

  4. jennHi says:

    You could always be like Dick “I’m soooo above the law” Cheney and have your process server arrested for trespassing.

  5. horseonovich says:

    im gay…a gay loser. i argue with peeps all day on the intrnet and pretend i have a job and a life an women. im a lonely gay man please help me, ill do anything if you pay my internet bill mom wont pay it any more

  6. nym says:

    interesting article, i don’t know what would posess anyone to go into this profession, but then i guess that same logic goes for repo men, prision guards, and most policemen. really the only difference between this and a policeman is that you don’t get a fast car and a gun. still your article is well written, so what exactly made you choose this line of work when inteligence is on your side?

  7. Chandra says:

    I would just like to add a quick note to the posters who are so very keen on questioning the ethics, intelligence or sanity of the author of this article. As stated in the article, John acted as a process server for five months- this is NOT his carrer. Furthermore, he makes perfectly clear that he did not enjoy his job, overall. For those of you who would pass judgement on his worth as a human being based on a job he took to make ends meet in college, I would ask how worthwhile is your life? Do you spend your working hours consistantly bettering the lives of others? Have you never worked at a job you dislike? Process servers are a necessary part of our judicial system. Like garbage collectors, it is a nasty job, but someone has to do it.

  8. ServerJohnDoe says:

    As a process server, DWVR’s comments are insane. Saying we’re as low as crack dealers? Hating process servers is like hating the mail carrier because some of your mail contains bad news you don’t want to hear.

    NYM on the other hand, can’t possibly understand why someone would do the job. In my city the only other people who make the same at an evening part-time job while going to college, are bartenders and waitresses, and personally I find process serving more peaceful, even though I often have to go into bad neighborhoods where I feel at risk.

    The funny thing is though, the most angry violent “customers” I’ve dealt with happened to be rich people in nice neighborhoods. Some person in the ghetto who maxed out a $300 credit card 5 years ago, never reacts as badly as a rich businessperson who finds out their getting sued for several million dollars in federal court!!!

    Chandras comments are right on the money. It’s not always an enjoyable job, but what job really is anyway? I’ve hated other jobs a lot more! One nice thing is that I’m in my car all night with the freedom to listen to whatever I want on the radio, call anyone, stop by anywhere to grab something to eat or drink (or take a piss) and no one’s breathing down my neck. Long live process servers!

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  10. LadyServer says:

    Process Servers are as low as crack dealers, and just a hair above child molesters? Wow, what an intelligent statement. How dare you! I have been a process server for more than ten years. Originally I started serving papers merely as a way to feed my children. The money was fantastic! And, along the way, I have been able to help both Mom’s and Dad’s collect badly needed child support, and kids who needed protection from an abusive parent as well. Do I like my job? I love it! I love it because it’s an important part of the judicial system, because desperate people get the help they deserve, and because the scum sucking low lifes who think they can outwit me…never do! Thank you though for your “insightful” and “intelligent” comments on a subject that you clearly know nothing about. Sarcasm intended. And as I always wish everyone I serve…Have a nice day!

  11. Rouver says:

    Amazing how people get riled with a 4+ yr old article. Kudos!

  12. Cool article. I love how the internet is 100% open to anyone who wants to write something…. how else would I run an article called ‘inflammable hamster’? Before I read this, all I knew of process servers was what the media told me. Now I know better.

  13. serving is fun says:

    Some people are getting wrongly served because the plantiff is a scam artist, but for the most part we deal with losers living beyond their means, and we put them in their place. Welfare mom’s with big plasma TV’s, suburbanites living entirely on credit who think they’re Al Pacino in “Scarface”. A bunch of losers who need to be served…and if they get violent I’m more than prepared to kick the living shit out of them!

  14. Ann says:

    What I want to put out there is that there are some screwball process servers that don’t actually serve you and then lie about it in court. And the judge favors the plaintiff because well for example the defendant must owe them something but even with the phony tesitmony of the process server and the plaintiff and documented references to the improper service (not once but twice) – the judge favors the plaintiff and the process server walks out like an angel and the defendant like the devil…do your job and that’s it, but do it half assed or not at all and then lie in court that’s just low balling. One in particular was screaming at me off the witness stand calling me a liar and I’d never crossed paths with this person who swore I was standing in my door refusing service. (never happened) but again, I believe the judge was sympathizing because isn’t there a jail sentence for perjury? I want to file some complaints against this person somewhere.

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